Assurance Wireless is a popular cellular provider that provides free phone and tablet services to low-income individuals. They do this by partnering with the Lifeline Assistance and Affordable Connectivity Program, which are designed to help people stay connected to essential services like healthcare, education, and emergency services.
Their free tablet is a popular service that provides users with access to the internet, email, and other essential services. To qualify for the free tablet, individuals must meet certain income requirements and be enrolled in a government assistance program such as Medicaid, Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income (SSI), Federal Public Housing Assistance (FPHA), or Veterans Pension and Survivors Benefit.
The tablet comes with a 7-inch screen, 1.2 GHz quad-core processor, and 16GB of internal storage. It also includes a front-facing camera for video calls and a rear-facing camera for taking photos and videos. The tablet is preloaded with essential apps like email, web browsing, and social media, making it easy for users to stay connected with their friends and family.
Assurance Wireless Free Tablet Offers
Assurance Wireless is able to provide free tablet offers through ACP that provides free or low-cost cellular services to eligible low-income households. The program is supported by the federal Universal Service Fund, which is administered by the Federal Communications Commission (FCC).
To qualify for Assurance Wireless, applicants must meet certain eligibility criteria, which vary by state. Generally, applicants must have an income that is at or below 135% of the federal poverty guidelines, or be enrolled in certain government assistance programs such as Medicaid, Supplemental Nutrition Assistance Program (SNAP), or Supplemental Security Income (SSI).
In addition to free cell phone services, Assurance Wireless also offers a free government tablet to eligible low-income households. The tablet comes with unlimited texting and a strong battery life, making it a lifeline for heavy data users. To qualify for a free government tablet, applicants must meet the same eligibility criteria as for the free cell phone service.
Overall, Assurance Wireless is a valuable program that helps low-income households stay connected to jobs, critical healthcare, and more.
However, it’s important that you know that Assurance Wireless is not currently accepting tablet applications. All tablet applications for tablet will be processed and referred to Metro by T-Mobile.
How To Get Assurance Wireless Free Tablet
Assurance Wireless is a program that offers free phones and tablets to qualifying low-income families. If you are interested in obtaining a free tablet from Assurance Wireless, here is what you need to know.
To be eligible for a free tablet from Assurance Wireless, you must meet the following criteria:
- Your annual family income must be below 135% of the Federal Poverty Guidelines.
- You or a family member must participate in any of the listed government programs, such as Medicaid or Supplemental Nutrition Assistance Program (SNAP).
- You or your family already participate in the Lifeline Assistance Program and can automatically qualify for the Affordable Connectivity Program
If you meet the eligibility criteria, you can apply for a free tablet from Assurance Wireless (more specifically Metro by T-Mobile).
To apply for a free tablet from Assurance Wireless, follow these simple steps or watch our video below:
- Visit the Assurance Wireless website and click on the “Free Phone” or “Free Tablet” option to begin the application process.
- Enter your zip code to check if Assurance Wireless is available in your area.
- Provide your personal information, including your name, address, and date of birth.
- Submit the required documentation to prove your eligibility, such as proof of income or proof of government program participation.
- Wait for Assurance Wireless to review your application and notify you of their decision.
Why Assurance Wireless Is Not Accepting New ACP Applications
It’s important that you know that Assurance Wireless is not currently accepting applications as of November of 2023. They will refer to you Metro by T-Mobile. This is because T-Mobile also owns Assurance Wireless.
The application process and overall value is the same, but T-Mobile has elected to prioritize Metro as their primary ACP provider and temporarily suspends the Assurance Wireless applications at this time.
However, Assurance Wireless is still offering Lifeline Assistance and government smartphones.
Tablets Offered by Assurance Wireless
Assurance Wireless offers a variety of tablets, including models from well-known brands such as Samsung, LG, and ZTE. The exact models available may vary depending on the customer’s location, but the tablets are generally equipped with standard features such as Wi-Fi connectivity, Bluetooth, and front and rear-facing cameras.
The most popular tablet models offered by Assurance Wireless include:
- iPad mini
- Amazon Fire HD 8
- Amazon Fire HD 10
- Alcatel OneTouch Tab 7
- Samsung Galaxy Tab A
To apply for a free government tablet from Assurance Wireless, eligible customers can visit the Assurance Wireless website and click on the “Free Phone” or “Free Tablet” option to begin the application process.
Troubleshooting and Customer Support
If you encounter any issues with your Assurance Wireless free tablet, there are a few common problems that you can troubleshoot before contacting customer support. Here are some tips to help you resolve common issues:
- Tablet won’t turn on: Make sure that your tablet is charged. If it still won’t turn on, try holding down the power button for at least 10 seconds to force a restart.
- Apps won’t open or are crashing: Clear the cache and data for the app that’s causing the issue. If that doesn’t work, try uninstalling and reinstalling the app.
- Tablet is slow or freezing: Close any apps that you’re not using. If the issue persists, try restarting your tablet.
If you’re still experiencing issues after troubleshooting, you can contact customer support for further assistance.
Accessing Customer Support
Assurance Wireless offers several ways to get in touch with customer support:
- Phone: You can call Assurance Wireless customer support at 1-888-321-5880.
- Email: You can email Assurance Wireless at [email protected].
- Mail: You can send mail to Assurance Wireless at P.O. Box 5040, Charleston, IL 61920-9907.
Before contacting customer support, make sure that you have your Assurance Wireless account information and your tablet’s serial number on hand. This will help customer support quickly identify and resolve your issue.
Assurance Wireless also offers a support page on their website where you can find answers to frequently asked questions and troubleshoot common issues. You can access the support page by visiting the Assurance Wireless support website.
Frequently Asked Questions
Where can I find Assurance Wireless locations?
Assurance Wireless is available in most states across the United States. You can check the Assurance Wireless website or contact their customer service to see if the service is available in your area. You can also find Assurance Wireless locations at participating retailers or by visiting their website.
What services does Assurance Wireless offer?
Assurance Wireless offers free Lifeline service, which includes a free phone and a certain number of minutes, texts, and data each month. The specific amount of minutes, texts, and data may vary depending on your state and the availability of inventory. You can check the Assurance Wireless website or contact their customer service to see what services are available in your area.
Is Assurance Wireless truly unlimited?
No, Assurance Wireless does not offer truly unlimited service. The specific amount of minutes, texts, and data you receive each month may vary depending on your state and the availability of inventory. You can check the Assurance Wireless website or contact their customer service to see what limits apply to your service.